PSA: Priced out tires from businesses around town.... these folks were 200 dollars more than Guys Tire on Cottage St. Had Guys put on the tires, however they do not do alignments and the place they recommended... 5 Star Alignment.... could not get my truck in until the end of the following week. After calling around for alignment quotes, I took the truck to Monro's. The man on the phone told me to, "bring it in and we'll look at it.... and if it needs aligned they start at 50 dollars". I did so. A few hours later I received a call saying this, that, and the other needed to be done before an alignment. This, that, and the other ended up totaling 1,000. Needless to say after the phone call, I placed one to my usual mechanic who said he can do it for less than half the price. The choice was obvious. When i went to pick up the truck I had a 24 dollar bill. The, I can only assume, manager stated the charge was because the mechanics had the vehicle on the rack and looked at it. Well no durrrr..... Unfortunately I understand that a fair amount of people are unsure about what makes their vehicle tick, and obviously what those parts that make the vehicle tick actually cost. This review is for those folks. This is my first and last review of any business. I keep my opinions to myself, and do not read reviews because most seem to be looking for compensation from the business. This is strictly a public service announcement... Need new tires? Guys Tires is fantastic. Alignment? 5 Star Alignments. Oil change? Nobody is better than BB&C. Looking to get ripped off? Try Monro
Service to my car was good though as with most repair shops they made me feel like I didn't know what I was talking about. Later my husband went in to ask about the repair they made and they did the same thing to him and he DOES know what he is talking about when it comes to cars so customer service could be a lot better.
Do good work and are very timely but check your bill. They like to add "extras".
Kyle Robey
If you need anything done on your vehicle come here. They have the best customer service and are willing to help out. Id recommend them to anyone
Came in for a flat tire after trying to get help somewhere else and they had me in and out in less than an hour. Fantastic work. They explain what they're doing instead of just saying the name of the part so you can understand the process and what they plan to do.
Monro Muffler Brake Service is a US Car Repair based in Ashland, Ohio. Monro Muffler Brake Service is located at 1249 Claremont Ave, Ashland, OH 44805, USA.
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